Returns and Refunds

Our Guarantee: When you shop at wowelingerie.com you can shop with confidence! Most of our items are returnable (see below for exceptions). If you are dissatisfied with your item, you may return the item for a full refund within 30 days of receiving the item less shipping and handling costs. Any item being returned must be in new, unworn condition and in it's original packaging. In the event that you need to return a product, please email us at customerservice@wowehotlingerie.com  for return instructions and a RMA (return merchandise authorization number). Items will not be accepted for return without a valid RMA. Returns on items will be accepted within 30 days of original date and a refund will be credited back to your credit card or paypal account minus any shipping, handling and/or freight charges.

Hygenic Exceptions to our Guarantee: Being that some of our products are of a very personal nature we are unable to take them on a return basis due to hygenic reasons. These items include but are not limited to thongs, g-strings, booty shorts, hot pants and pouches. These exceptions also pertain to but are not limited to lingerie sets that include thongs, g-strings, booty shorts, hot pants and pouches. Because of these hygenic considerations we highly recommend that you check oursize charts prior to placing your order.